Aura Care Service is committed to ensuring that privacy and confidentiality are protected is central to Aura Care Service’s operations.
The Australian Privacy Principles set minimum standards covering the legitimate use of personal information. Aura Care Service is committed to complying with those Principles.
In brief, Aura Care Service only collects personal information:
● which is necessary for the lawful provision of services to members in accordance with Aura Care Service’s Exit Policies;
● which is given voluntarily; and
● which will be stored securely on Aura Care Service’s internal databases.
When in possession or control of a record containing personal information, Aura Care Service will ensure that:
● the record is protected against loss, unauthorised access, modification or disclosure, by such steps as it is reasonable in the circumstances to take;
● if it is necessary for that record to be given to a person in connection with the provision of a service to Aura Care Service, everything reasonable will be done to prevent unauthorised use or disclosure of that record.
Aura Care Service will not disclose such personal information to a third party:
● without the individual’s consent; or
● unless that disclosure is required or authorised by or under law. Under no circumstances will Aura Care Service sell or receive payment for licensing or disclosing personal information about employees or participants.
All employees and participants of Aura Care Service have the right of access to all records containing personal information about them.